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All you ever wanted to know about the legal side of social media, but was afraid to ask.
24 November 2009
Yesterday, we attended a seminar in Utrecht, organised by CMS Derks Star Busman and WBI Webexperts. I believe the 50 or so participants which had taken the time to come, was an afternoon well spent. The speakers included Mr Hoorneman, Sienen and Hagen from CMS, and Tim Pellens from WSI.
The topic was social media, and we got a good and informative rundown from WSI on internet and social media trends, and the optimisation of the visibility and reach strategy within the ever-changing battery of social media tools and platforms. A few interesting stats on internet use in the Netherlands, that were new to me in any case:
- 12,2 million Dutchies (out of a total population of 16.6 million) are online at least 1 hour per day.
- The fastest growing Dutch online population demographic is women aged 20 — 40, and they engage increasingly in.… gaming!
- E-commerce currently generates 4 billion € in annual sales in the Netherlands.
- Social network Hyves is gigantic in the Netherlands, with around 6,7 million Dutch members. That is something like 40 % of the entire population! Fastest growing category is women between 30 and 50 years of age.
A large part of the discussion revolved around the legal ins and outs of using social media for marketing purposes. Perhaps not the sexiest topics to spend time on as a passionate social media marketeer. But of course oh-so-important to be aware of: better to be safe than sorry and find yourself in court facing a competitor suing your pants off because you used their trade mark name wrongly.
A few insights:
- There is a lot of legal buzz at the moment around the use of third party trademarks in Google Adwords and as keywords online. The European Court of Justice has recently indicated that Google has the right to propose and sell Adwords including 3rd party trademarks. A French court, however, recently fined eBay €80,000 for having used Dior as a keyword. This is clearly jurisprudence in the making.…
- A rule of thumb is, that you may use someone else’s trademark in your blog or on your site, if it is for referral, for [fair] comparative advertisements and as long as it made abundantly clear that you do not sell or represent the brand.
- The registration of a domain name in itself gives no automatic IP rights and is not comparable to a trademark in the ‘offline’ world. This said, you may of course not cybersquat and register a domain name that already belongs to someone else. So start in the right order: secure it by duly registering your trademark first.
- The new Dutch legislation on data protection, which amongst other things forbids Dutch companies to send any kind of email to customers or other companies without prior explicit permission to communicate by email, is one of the strictest in the world. Horrey.…. it certainly does not make life easier when one wants to design marketing campaigns., I can tell you that much. It also applies to Dutch companies communicating with persons or companies outside of the Netherlands.
That a lawfirm offers such a seminar for free is of course great service. So — herewith my official thanks! I learned a lot!
It also goes to show that they believe, that there will be many companies out there, including some of those present that day in the room, who are going to make mistakes along the way and end up needing legal defence in this area. Or feel that they need to attack a competitor to defend their position.
And no doubt many of us will.… and having shown that they are a trusted hand to turn to if and when that happens, I am sure they will end up earning back the cost of speakers, handouts, pens, mini-mints and coffee, drinks and chips.
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I would recommend reading the Dutch book ‘De wet op internet’ by ICT-jurist Arnoud Engelfriet.
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